Get in Touch
Have a question about your assessment, need help with your account, or want to provide feedback? We're here to help.
General Support
Questions about your report, account, or billing? Technical issues? We typically respond within 24 hours.
support@dailylab.spaceRefund Requests
Not satisfied with your report? We offer a 14-day money-back guarantee. No questions asked, processed within 24 hours.
Request refund →Privacy & Data Requests
GDPR data access, deletion, or correction requests. Questions about data security or privacy. We respond within 30 days.
privacy@dailylab.spaceTeam & Enterprise
Interested in assessing multiple employees? We offer team packages with bulk pricing and centralized billing.
Contact for team pricing →Contact Information
Email
Response Time
General inquiries: Within 24 hours
Urgent issues: Within 4 hours (business hours)
Refund requests: Processed within 24 hours
GDPR requests: Within 30 days (as required by law)
Urgent issues: Within 4 hours (business hours)
Refund requests: Processed within 24 hours
GDPR requests: Within 30 days (as required by law)
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM CET
We respond to emails 7 days a week, but priority support is during business hours.
We respond to emails 7 days a week, but priority support is during business hours.
Company
Daily Lab
CareerAI Audit
European Union
CareerAI Audit
European Union
Legal
Looking for answers?
Check our FAQ section for quick answers to common questions about the assessment, pricing, and your report.
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